System log messages and debug messages can provide valuable information for in-depth troubleshooting of the system. Some considerations for their use are provided here:
Logging to local buffer and to the syslog server can be used. Sufficient buffer size should be used to avoid overwriting of messages.
Timestamps with millisecond accuracy should be enabled for analysis and correlation of events. NTP (Network Time Protocol) infrastructure is needed to keep the common clock between devices. In absence of NTP, system uptime format can be used as local reference.
Severity level “Notification” is recommended for normal syslog operation. More detailed levels can be enabled on demand.
Enabling debug commands on the Access Point or Workgroup Bridge can severely impact performance and disrupt the data traffic. In some cases, rebooting the Access Point is required. Debugging level should only be used by tech support during troubleshooting, and not to be left on during the normal operation.
Detailed information for technical support can be obtained via web interface or Command Line Interface as a text file. It is recommended to keep a baseline copy of this information for each device.
